Why we completed a Customer Survey

We took the time to complete our independantly verified customer feedback survey for a number of reasons.

It is important for our team to understand how our clients feel about the way in which we operate, we wanted to know and understand the levels of client satisfaction we achieve.

This survey gave our clients the oportunity to be open and honest about what our service does for them - it is great for our team that so many of our clients took the time to highlight areas of excellence in our services.

One of the best reasons for completing this survey was to identify any areas where we can improve and keep our standards of service at the levels we are proud of.

We are proud of our results

Statement                                                                                %

The staff at Three Counties Payroll are knowledgeable and experienced


The staff at Three Counties Payroll are friendly and efficient


The staff at Three Counties Payroll answer all queries promtly


The staff at Three Counties Payroll pay great attention to detail


The staff at Three Counties Payroll offer excellent advice


I would recommend Three Counties Payroll to other companies


The Three Counties Payroll Service is quick and easy for my business to use


Full Results

To read the full results of our customer survey please click here

'Three Counties Payroll - it pays to roll with us'


If paying by direct debit, please note that PAYE Cloud Ltd has appointed the BACS Approved Direct Debit Bureau, Eazy Collect Services Limited (, to collect your payments. PAYE Cloud Ltd will be shown on your bank statement for these direct debit payments.

New website launched

Our website has had a face lift! There will be a news update page, along with a testimonial page.

Holiday Entitlement

From 1st April 2009 holiday entitlement is increasing from the current 4.8 weeks to 5.6 weeks.

Year End Returns

5th April is fast approaching. Please let us have details of any benefits or expenses that you...